Radical Cosmetics: Private Label Terms & Conditions

  1. Allow 3-5 business days for processing time.
  2.  There is a $150.00 minimum for US orders. 
  3.  International Orders: $200 minimum. International orders must be prepaid by bank wire or credit card written authorization. Client is responsible for all duties, taxes and freight. Goods will only be shipped via UPS, USPS or FedEx. International customers must provide shipping labels. All international customers must ensure that the products purchased are following their country’s regulations. Radical Cosmetics does not provide any regulatory service, nor can we ensure that the products will meet regulation standards for any country outside of the continental US. 
  4. Orders will be accepted exclusively via our website, unless it is an international order. International orders must be placed via email to privatelabel@radicalcosmetics.com
  5. Payment may be made with Visa, Mastercard, American Express or Discover via payment portal on our website or with a completed credit card authorization form for international customers. This authorization must be submitted via email to accounting@radicalcosmetics.com
  6. All credit cards orders must be charged before processing. 
  7. Once an order is placed there will be a cancellation fee equal to 25% of the order value. 
  8. Radical Cosmetics is not responsible for any delivery issues, schedules, times of delivery or delivery delays. If a package is returned, the customer will incur additional shipping charges.
  9. All freight charges, customs, brokerage, duties and taxes are the responsibility of the customer. 
  10. All shortages and breakage of product in shipment must be reported within 48 hours of shipment receipt. All claims for mishandling of packages must be submitted via claim, by the customer to the shipping carrier. 
  11. PLEASE ORDER CAREFULLY. Radical Cosmetics does not accept returns due to customer error. Your order MUST be examined to ensure accuracy before it is placed. All sales are final.
  12. Shipment refusals: a 50% handling fee of the total amount of the order will be charged, in addition to shipping charges. 
  13. No returns without written authorization. Products returned without authorization will be returned at the customer’s expense. 
  14. Prices subject to change without notice. 
  15. Radical Cosmetics assumes no responsibility for the product if it has been repackaged. 
  16. Customer warrants that he/she will comply with all labeling requirements of the Federal and State Laws pertaining to cosmetics FDA guidelines. 
  17. Radical Cosmetics extends the possibility of an expedited order for a service fee of $100.00 or 20% of the order, whichever is greater. This ensures your order will be packaged and shipped within 24 hours, the order must be placed before 12pm EST of a business day, i.e. Monday thru Friday (exceptions may apply). Please keep in mind this expedited service is not associated with shipping service or delivery times. 
  18. Title and ownership of the products remain of Radical Cosmetics until payment is made in full. 
  19. IL’s will not be shared before the purchase of product. 
  20. All returns are subject to a 25% restocking fee. All items must be in original and resalable condition. All returns must be made within 15 days of receipt, the customer returning the goods will assume the shipping cost.